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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

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reviewiconCar & Truck Care

Van Laar's is nothing short of Excellent Service, every time. I've been using them for a little over 5 years now and I trust them with all my vehicles. BMW, Hyundai, Jeep, Mazda. They're always on point. Prices are fair (Not cheap) but very reasonable and I always get service that is above and beyond. Will continue to use them. Not only my own personal vehicles, but I've also taken all my heavy-duty work trucks for service, new tires, suspension work, drive train, and all my basic preventative maintenance.


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